Setting up your HomePod is pretty easy and only takes a couple of minutes. However, if you encounter a mysterious blank white window during the installation process, here’s how to fix it.
RELATED: How to set up your Apple HomePod
HomePod uses Apple Music as its streaming service whenever you want to tell Siri on HomePod to play a specific song, artist, or album. You can use your HomePod even if you’re not an Apple Music subscriber, but you’ll run into an error during setup after selecting its room:
This happens when the Apple Music app isn’t installed on your iPhone or iPad, usually because you uninstalled the app at some point in the past. Usually, this blank screen shows this:
But since the Apple Music app is not installed on your iPhone or iPad, it doesn’t know what to do and just hangs there. A similar thing can happen if you also don’t have the Home app installed.
So how do you fix it? Start by opening the App Store and tap the Search tab at the bottom right corner of the screen.
Click on the search bar at the top.