We’ve all been there. We have plans for how to use our hot new product, but when we try to use it, it doesn’t work properly. One of the most common problems is charging failure, which can be one of the most frustrating since you don’t have error codes or flashing lights to help you troubleshoot.

However, if this is happening with your PlayStation Aim controller, there are a few simple steps you can follow to fix the situation.

Check your settings